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Answers to the most common questions from guests and captains. Can't find yours? Contact us directly.

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For captains

Text messages from BoatDay

BoatDay sends one kind of text message: a 6-digit verification code, so you can confirm you own the mobile number on your account. A confirmed number earns a Verified badge that captains see on your booking requests.

  • How you opt in: you enter your own mobile number in Account settings and tap "Send verification code". We never text a number you have not entered and submitted yourself.
  • How often: one message per request. There are no recurring texts.
  • What we never send: marketing, promotions, booking alerts, or any other automated texts.
  • Cost: message and data rates may apply.
  • Opting out: reply STOP to any message to opt out, or HELP for help. You can also remove your phone number from Account settings at any time.

See our Terms of Service and Privacy Policy. Questions about texts? Email contact@boatdayus.com.

Still stuck?

Our team is happy to help with anything not covered here.